Privacy & Terms – Lumova Lighting

Information We Collect

When you place an order, we collect personal details such as your name, billing/shipping address, email, and contact number.
With your consent, we may also send you updates about new product launches, special offers, and Lumova Lighting news.

When you browse our website, we automatically receive information such as your IP address, browser type, and operating system to help us improve your shopping experience.

Consent

By providing your personal information to complete a purchase, verify payment, arrange delivery, or request a return, you consent to our collection and use of it for that specific purpose.

Withdrawing Consent

If you have previously subscribed to our updates but wish to stop, you can withdraw your consent at any time by contacting us at:
📧 support@lumovalighting.com

Disclosure of Information

We may disclose your personal information if:

• Required by law, regulation, or legal process
• Necessary to enforce our Terms of Service
• Needed to protect our rights, property, or safety

E-Commerce Platform

Our store is powered by WordPress Inc., which provides the secure e-commerce platform we use to sell our products.
Your data is stored in Shopify’s secure databases and protected by advanced firewalls.

Payment Security

If you make a payment using a direct gateway, WordPress encrypts your credit card details in compliance with the Payment Card Industry Data Security Standard (PCI-DSS).
Your transaction data is stored only for as long as necessary to complete your purchase and is then deleted.

All direct payment gateways adhere to PCI-DSS requirements set by major card brands like Visa, MasterCard, American Express, and Discover.

Cookies

We use cookies to enhance your browsing experience. These small text files are stored on your device and help us analyse website performance and tailor our services.

Types of cookies we use:

• Session Cookies: Temporary and deleted when you close your browser
• Persistent Cookies: Remain until they expire or are manually deleted
• First-Party Cookies: Set by Lumova Lighting
• Third-Party Cookies: Set by trusted external services (e.g., analytics, ads)

Managing Cookies:
You can disable or delete cookies via your browser settings. However, turning off essential cookies may impact website functionality.

Changes to This Policy

We may update our Privacy & Terms from time to time. All changes take effect immediately upon posting on this page.
If there are significant updates, we will notify you on our website.

In the event Lumova Lighting is acquired or merged with another company, your information may be transferred to the new owner to ensure continuity of service.

Contact Us

If you wish to access, correct, or delete your personal data—or if you have any questions regarding this policy—please contact:
📧 support@lumovalighting.com